Ezemail - Technical FAQs

Have some technical questions relating to Ezemail? Below are the most frequently asked questions relating to the functionality and features of the Ezemail system. If you have any further questions, please contact us.

What if the recipient's email program can't read HTML emails?

How easy is it to upload my own mailing list?

Does Ezemail check for duplicate addresses and invalid addresses?

Can anyone else use my mailing list?

How can I add to my mailing list?

What information can I include in my Ezemail database?

Can the messages include the recipient's personal details (e.g., Dear John)?

What kind of tracking and reporting is available?

How "up-to-date" are the reports?

How are "bounced" (undelivered) emails handled?

How can recipients unsubscribe (opt-out) from my list?

Does Ezemail have a "Forward to a Friend" facility?

Can I send emails that include attachments (e.g. images, audio, video)?

Can I export my recipient database?

Can I start with a new recipient database for each campaign?

Can I save a backup of my database?

Can I have different categories of recipients that I can select for different campaigns?